The Cool Aid Community Health Centre is an environment of trust and mutual respect. Through an innovative, team-based approach, services at the Health Centre are designed to reduce the significant barriers that can affect basic access to health services. The Centre is designed with Cool Aid’s cliental in mind. Its downtown location is integral. Similarly, the hours of operations are expanded to include evenings and Saturdays. A highlight of the unique service delivery at the Access Health Centre is shared care. For example, a nurse practitioner, nurse clinicians, physicians, mental health and addictions counsellors, nutritionist, acupuncturist, pharmacist, dentist and dental hygienist, and visiting specialists, such as psychiatrists, are all possible points of entry for someone first accessing comprehensive primary health care.
The Cool Aid Medical Clinic was established in 1970, to provide primary health care for people who do not have medical coverage, or who live in the downtown core, many of whom suffer from mental health and addiction illnesses and/or other chronic health problems such as head injuries and fetal alcohol syndrome. In 2001, Cool Aid received provincial funding to develop the clinic into a comprehensive Community Health Centre. Serving over 4,000 patients per year, Cool Aid provides holistic primary health care for people who live in need in the downtown core, many of whom are homeless, suffer from mental health and addiction illnesses and/or other chronic health problems.
Medical staff at the Cool Aid Community Health Centre are also involved in community research on dental care, HIV/AIDS, hepatitis C and other critical health issues. Learn more about the issues by reading some of our medical and dental papers and reports.
Location and Hours
Access Health Centre, 713 Johnson Street, 1st Floor, 250-385-1466
Hours: Mon, Tue 9 – 6 pm, Wed, Thur 9 – 8 pm, Fri 9 – 3 pm, Sat 10 – 2 pm, Closed Sundays and statutory holidays
The Dental Clinic, which opened at the Health Centre in the spring of 2002, recognizes the difficulty in accessing dental treatment for the at-risk population in the community, and strives to remove the barriers to care by providing affordable and subsidized dental treatment.
Location and Hours
Access Health Centre, 713 Johnson Street, 2nd Floor, 250-383-5957
Hours: Monday to Thursday – 9 to 4 (closed from 1 to 2 for lunch)
Friday – 8:30 to 3 (closed from 12:30 to 1 for lunch)
Closed weekends and statutory holidays
Cool Aid’s Community Health Centre Changes Lives
- Island Health
- AIDS Vancouver Island
- City of Victoria (tax exemption)