In response to the current homelessness crisis in Greater Victoria, the former Tally Ho hotel was purchased in March of 2017 by the Victoria Cool Aid Society, with the support of the Provincial Government. On November 24, 2017, the City of Victoria approved a “Temporary Use Permit” for the site, to allow Cool Aid, for up to three years, to house and support up to 52 individuals at 3020 Douglas Street and also to provide health services on site for these tenants. During the month of March 2018, the apartments were filled with people needing affordable housing.

Cool Aid’s short-term goal is to use the hotel’s existing 52 rooms to operate as housing for adults in our community who are living with mental health and addiction challenges and need support to stay housed.

Our longer term plan is to redevelop 3020 Douglas Street with additional affordable housing and commercial space.

There will be no drop-in services during the period of the Temporary Use Permit, nor a Supervised Injection Site. Finally, there will be no shelter services on the site — only housing.

Cool Aid will seek to rezone and redevelop the site in two phases to provide much needed affordable housing in addition to the 52 supportive housing apartments that will continue to form part of the long-term plan. Phase one, the half of the property fronting on Burnside, will be redeveloped while the front half continues to operate under the Temporary Use Permit. Once Phase one is complete the Phase two redevelopment (including demolition of the former hotel) will be able to commence.

Read more about this property in the Frequently Asked Questions.


778-265-0014 Staff line

Upcoming Consultations

Please stay tuned for upcoming opportunities to learn about the proposed redevelopment and share your ideas.

Neighbourhood Involvement and Process

Cool Aid is committed to working with the neighbourhood to develop a vision for the site that is consistent with both the Official Community Plan (OCP) and the Burnside Gorge Neighbourhood Plan. We look forward to starting the visioning process with our neighbours and other stakeholders. We invite everyone to join us to share your ideas and perspectives.

Cool Aid is committed to a fair, public process for the proposed rezoning and redevelopment and will follow these principles:

  • Adherence to Official Community Plan policies
  • Adherence to Burnside Gorge Neighbourhood Plan policies
  • Engagement with the neighbourhood throughout the planning and land use approvals process

A rough timeline for the proposed longer-term redevelopment follows:

Fall 2017 to Spring 2018: Comprehensive planning of the site, seeking neighbourhood input throughout

Spring 2018 to Fall 2018: Application to City for permanent rezoning of site

Spring 2019 to Fall 2020: Construction of first phase