Funder and Partner Survey 2012

On January 25, Cool Aid invited 120 individuals in Victoria to participate in Cool Aid’s second online funder and partner survey.

The attached summary of survey results is an easy and informative read. In addition to a synopsis of the survey results, it includes comparisons to our 2009 survey and a sampling of “take away” reflections and questions we are exploring as an organization. The report concludes with an outline of where to go from here.

The bottom-line: survey respondents gave Cool Aid a very strong rating on overall performance. We also received very favourable ratings on Organizational Leadership, Partnering & Collaboration, Client Advocacy and Client Service Experience (4 of the 5 survey themes). While respondents also gave a fairly positive rating for the Learning from Others theme, there is room here for Cool Aid to improve.

It is heartening to know that Cool Aid is well regarded by our key stakeholders. But regardless of how well Cool Aid scored in any category, there are always lessons to learn and improvements to make to ensure that we continue to meet the needs and expectations of our clients, partners, funders and other stakeholders.

A special thanks to those funders and partners who took the time to complete the survey and help Cool Aid improve its work.