December 2017 Update

A big thank you to all our supporters who have been supplying vast amounts of clothing and bedding. You have been so generous that we do not need those items at this time at our shelters! However, warm clothing is still needed by the Cool Aid Labour Pool and can be dropped off at 465 Swift Street (REES Support Services) during these hours:

      • Monday to Friday, 9 am to 3:30 pm
      • closed Tuesday 12 noon – 1 pm

There are many things our tenants, clients and people without homes desperately need. Cool Aid passes along your gifts for free to our clients. You can read about our specific needs below.

If you have any questions or want to talk to someone about your ideas, please give Alan Rycroft a call at 250-414-4781 or email

Clothing and Hygiene Supplies

Those we help always need clothing of all sizes, especially socks, towels, new underwear, blankets, sleeping bags, bus tickets and hygiene products such as shampoo, razors, toothbrushes, deodorants, etc. Other appreciated gifts include sheets and pillow cases, hats, sweaters, adult jackets in good condition, and warm, waterproof mittens or gloves. We are in special need of clothing for men.

What Our Shelter Residents Need

  • Donation of nonperishable foods to give out to people that are low in groceries. Items such as: pasta, sauces, coffee, sugar, creamer, canned foods, cereals, crackers, etc.
  • Socks
  • Underwear in various sizes
  • PJ’s in various sizes
  • Mugs
  • Blankets for single beds
  • Towels
  • Warm coats
  • Umbrellas
  • Ponchos
  • Empty plastic containers with lids
  • Yarn and knitting needles
  • Bus tickets
  • Coffee cards and mugs
  • Grocery and meal cards (e.g. Tim Horton’s)
  • New backpacks
  • Individually-wrapped candy bars
  • Slippers
  • Water Bottles

Provided they are in good shape, sometimes Cool Aid can also accept furniture, electronics, kitchen items and other apartment accessories for shelter residents who have been found apartments. Unfortunately, we are unable to receive used mattresses due to health regulations.

Food and Groceries

We gladly accept pre-paid grocery store cards. Individually-wrapped treats of candies, cookies, chocolate, etc. always make a nice gift as well.

Art Supplies

Cool Aid volunteers offer art programs at our main shelters and the Downtown Community Centre as art can be such an important component to positive change and self-expression. In order to keep this project going, we always need canvas, paint brushes, and various mediums and supplies for artistic expression.

Drop Off Locations

  • Rock Bay Landing, 535 Ellice Street, 250-383-1951 (anytime)
  • Sandy Merriman House for women, 809 Burdett Avenue, 250-480-1408 (anytime)
  • Administration, 101-749 Pandora Avenue, 250-414-4781 (9 am to noon and 1 pm – 4:30 pm weekdays)
  • Pandora Thrift Shop, 715 Pandora, 250-388-3500 (10-4 daily) – items left at the Thrift Shop will be sold

Building Homes for the Homeless

Cool Aid is in the middle of a building campaign to create 360 more apartments for people who are homeless. If you can help out with a gift of construction materials or construction labour, please be in touch with Alan Rycroft, 250-414-4781 or

Other Information

Your gifts may also be tax-deductible when purchase receipts and contact information are provided. Generally speaking, only new gifts accompanied by a sales receipt to substantiate value can be issued a charitable tax receipt.

For more information, please contact Alan Rycroft: 250-414-4781 or